Refund policy

Returns and Refunds

We want you to be happy with your purchase. If for any reason you are not satisfied, you may return eligible items in accordance with the following policy:

• Return Period: You may request a return within 14 days from the date you received your package.

• Return Conditions: Items must be returned in their original, unused condition, with all tags attached and in the original packaging.

• Return Process: To initiate a return, please contact us at - 

  ‫mixsfestivalpicks@gmail.com‬

  with your order number and reason for return.
  We will provide instructions for returning the item(s).

• Return Shipping: The cost of return shipping is the responsibility of the customer.

• Refunds: Once the returned item is received and inspected, we will notify you via email. If approved, a refund will be issued to your original payment method within a reasonable time.