Shipping policy

At MIXs, we ship worldwide with tracking and insurance included to ensure safe delivery right to your door.

We collaborate with multiple fulfillment partners across different regions.
If your order includes items from different locations, they may arrive separately — but you only pay one shipping fee.

We strive to process and dispatch orders promptly once payment has been successfully processed and the items are confirmed to the client via e-mail that they are in stock.

Most packages arrive sooner than expected.

  • Delivery Times:

    Europe - 7-14 Business Days

    USA & Canada - 10-18 Business Days

    Australia & Oceania - 14-25 Business Days

    South Africa - 15-25 Business Days

    Rest of the world - 12-28 Business Days

  • Shipping Fees:

    Europe - 14.90€

    USA & Canada - 19.90€

    Australia & Oceania - 21.90€

    South Africa - 22.90€

    Rest of the world - 24.90€

  • Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

  • Delivery Issues: We are not responsible for delays caused by the shipping carrier, customs clearance, or incorrect delivery details provided by the customer.

  • Lost or Damaged Shipments: If your order is lost or arrives damaged, please contact us immediately at : mixsfestivalpicks@gmail.com so we can assist you.